Shipping policy

 

At Couch Protect, we strive to get your order to you as quickly as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing & Cut-off Times

• Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time]
  
  
• Handling Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

2. Transit, Tracking & Delivery

• Transit Time: Shipments usually take 7-12 business days to arrive after being handed to the carrier.
  
  
• Total Delivery Time: 9-15 business days.
  
  
• Tracking: Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).

3. Shipping Rates & Estimates

• Shipping Method: Standard Shipping
  
  
• Shipping Cost: Free shipping on all orders
  
  
• Note: All applicable import duties and taxes are calculated at checkout where required. No surprise fees upon delivery.

4. Delivery Address & P.O. Boxes

• We ship to addresses worldwide.
  
  
• We do/do not ship to P.O. boxes or APO/FPO addresses.

5. Contact Information If you have any questions about the delivery of your order, please contact us:

• Email: contact@couchprotect.com
  
  
• Phone: +34 682 764 494
  
  
• Address: Calle Sabino Berthelot, 27, 1A, Santa Cruz de Tenerife, 38003, Spain